Customer Service

Work from home customer service jobs are available in a large variety of fields. Each position requires a broad range of experience or knowledge, opening up the opportunity to people from all walks of life. Customer service positions can be performed full time as a career, or part time as a way to earn extra income.

Who Qualifies For Customer Service Representative Positions?

Anyone that has a little keyboard skill and time can qualify for a customer service rep position. Mums with time on their hands while the children are at school, work-from-home business people, and even students wanting to make some money in the evenings all qualify for this type of work.

Applicants should have a reliable computer with high-speed Internet access, a land-line and possibly a fax machine to work in this industry. If you are going to seek telecommuting positions offline through local businesses, you should also invest into business cards to hand out to prospective employers.

What Types Of Businesses Use Telecommuters?

Nearly all online companies use home-based customer service representatives for their companies. Since most of these companies only have a small physical office, it is easier for them to employ people that work from home.

Many land-based companies have seen the benefits of telecommuting and are switching operations over to this type of process. The benefit the company receives in cost reduction allows them to employ telecommuters at very good rates.

Where Do You Find These Positions?

If you are looking for online based employment, there are several places you can turn to for these positions. The first thing you should do is join a freelance or telecommuter community. These sites often have job listings available for members of the community. Online classified ad postings also may lead you to a good position.

Scam Alert: When you are searching for these positions you should never have to pay for the information, nor should you pay to get “placed” into a position. These are almost always scams. Communities mentioned above occasionally have membership fees, but there are no charges to look for work on the site. If the site claims you must pay – you should move on.

Offline positions can be found by contacting companies directly through their human resources department. Because these positions are very coveted, it is unlikely they will publicly advertise the opening.

Things To Remember

  • When you apply for these positions you should have a proper CV prepared to submit to the potential employer. Even if this is your first job, it is important to present yourself professionally.
  • Customer Service positions include a large variety of tasks. You may find a position for processing orders, answering telephones, working a help desk, entering data, making reservations or even performing customer care follow-up calls. Do not limit yourself when you are applying for positions.
  • Professionalism is key to success. Customers can be unruly, especially on the phone. Keeping a calm demeanour at all times will ensure that you keep your position and perform your duties well.
  • Finding a position like this takes time. Even though there is an ever-increasing need for this type of work, it can take a little while to land the position. Don’t give up, you will find work.
  • Always stay in touch with members of the telecommuting community. By remaining an active part of the community you will be the first to know about new positions or opportunities.

Customer Service Articles:

Make Money from Home as a Virtual Customer Service Agent

by WorkFromHomeJobs on November 15th, 2011

As the world continues to head into a more digital and electronic way of life, more and more opportunities for virtual, or home-based, employees opens up every day. Traditional call centres, large corporations, and Fortune500 companies are quickly realising the cost-saving benefits associated with hiring home-based professionals to handle customer service-related tasks and duties. All […]

Make Money Working from Home as a Customer Service Agent

by WorkFromHomeJobs on October 18th, 2011

If you have a passion for solving problems, love talking to people, have a quiet home office environment or space, can type relatively quickly, and are great at multitasking, you can earn a generous wage by working as a customer service agent from your own home. Customer service agents represent the face of many companies […]

Work From Home as a Telephone Operator

by WorkFromHomeJobs on July 27th, 2011

You may believe that working from home as a telephone operator means telemarketing, which is a difficult job based on commissions. However, there are more legitimate positions working from home on the telephone. If you have experience in customer service or are knowledgeable in very technical areas, you may be able to find a position […]

Home Based Customer Service Representative

by WorkFromHomeJobs on June 28th, 2011

When you have decided to work from home one of the leading positions available is a customer service representative. These positions allow you to work from the comfort of your home or flat, select the hours that you are available and earn an income that is comparable to attending work at a land-based office. The […]

What Is a Customer Service Representative?

by WorkFromHomeJobs on June 20th, 2011

One of the most sought after work-at-home opportunities is “Customer Service Representative.” The definition of Customer Service Representative, however, is quite large, and anyone looking for this type of position should understand what these jobs entail. Order Processing There are many companies that hire telecommuters to process their orders. It is a very cost-effective way […]

How to Become a Customer Service Representative

by WorkFromHomeJobs on June 8th, 2011

Most customer service representatives work answering phones for various companies to assist customers with purchases, problems or other issues. When you are a customer service rep you will be required to answer any question presented to you about product or service, or have access to the right sources to find the proper answers. Deciding To […]